We are happy to report that the draft evaluation report has now been completed and we have achieved a very positive outcome. We had no required actions and were not given any recommendations for service improvement. The evaluators also noted two “exceptional practices” where Directions is doing particularly well. The first of these is our host family panel with independent experts ensuring that everyone is properly safeguarded. The second is the way that we ensure our support workers are always carefully matched with the people that we support.
Thank you again for all your support. This glowing report is a fantastic accolade for everyone at Directions. We look forward to sharing a great 2018 with you!
The draft report is available on our website via this link: https://www.directions.asn.au/about/publications